FAQ
Everything You Need to Know
We built Big Brain Way to be simple, fast, and trusted — but you still might have questions. Below are clear, honest answers about how our free trial works, what’s included in each service, and how we help your business grow step by step.
General Questions
Q: What is Big Brain Way?
A: Big Brain Way is a local-first marketing service that helps small businesses grow through better visibility, smarter content, and automation tools. We offer free trials, monthly services, and scalable upgrades — all designed to build trust fast and help you grow on your terms.
Q: What makes Big Brain Way different?
A: We’re not a typical agency. We offer done-for-you trials to prove our value upfront, fast results in under 5 days, and simple monthly plans. You keep everything we build — even if you don’t upgrade.
Q: Who is this for?
A: Local business owners who want more visibility, more leads, and more credibility — especially those in service industries like salons, cafés, clinics, and contractors.
Trial Program
Q: What do I get in the free trial?
A: You get a 3–5 day boost depending on the trial:
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Discover Trial: Google Business profile cleanup, 2 socials polished, and 2 branded posts.
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Engage Trial: Auto-replies, DM-to-book system, and lead tracker.
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Promote Trial: Custom promo post or reel with strategy + hashtags.
Q: What do I get in the free trial?
A: You get a 3–5 day boost depending on the trial:
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Discover Trial: Google Business profile cleanup, 2 socials polished, and 2 branded posts.
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Engage Trial: Auto-replies, DM-to-book system, and lead tracker.
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Promote Trial: Custom promo post or reel with strategy + hashtags.
Q: Is the trial really free?
A: Yes — 100% free. No credit card. You just need to book a 10-min onboarding call and pick your platforms.
Q: What happens after the trial ends?
A: You can keep everything we created. If you want to continue, we offer low-cost monthly plans starting at $149/month.
Q: How long does the trial take?
A: 3–5 business days, depending on your availability and chosen trial.
Q: Can I do more than one trial?
A: Yes. You can do them one after another or bundle into a paid plan.
Monthly Services
Q: What are your monthly plans?
We offer three tiers:
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Starter ($149/mo): Basic upkeep, 2 posts, profile checkups
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Growth ($299/mo): Full blog & content strategy, 4+ posts
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Automation ($499/mo): Dashboards, smart posting, lead tracking tools
Q: What’s included in the content packs?
A: Reels, graphics, captions, hashtags, and scheduling support — all customized to your brand.
Q: Do I have to sign a contract?
A: No. All plans are month-to-month. Cancel anytime.
There is a option for the yearly signup. If you cancel that there is a 2 month subscription cost as a penalty for breaking the commitment.
Local SEO & Website Help
Q: Do you help with websites?
A: Yes. We design conversion-focused pages using Divi on WordPress — including lead capture pages, blogs, and full websites
Q: What’s included in your SEO services?
A: Profile optimization, content writing, backlink strategy, and keyword rankings via blog and press content.
Q: Will you fix my Google listing?
A: Yes — that’s part of the Discover Trial and every ongoing plan.
Design, Print & Merch
Q: Can you help with flyers, signs, or merch?
A: Absolutely. We offer full design services for uniforms, signage, and promotional materials. Mockups are included.
Q: Do you print and deliver?
A: We work with local and national vendors to offer fast, affordable print delivery across Canada.
Automation & Scale
Q: What is Pinnacle BI?
A: Pinnacle BI is our automation upgrade path. Once you’re ready, we can connect bots, dashboards, schedulers, and custom tools to automate your business workflows.
Q: When should I upgrade to Pinnacle BI?
A: Once you’ve stabilized your content and leads. The upgrade is ideal for clients who want to scale without hiring more staff.
Getting Started
Q: How do I start my free trial?
A: Just book a 10-minute call and choose your trial type: Discover, Engage, or Promote.
Q: What do I need to prepare?
A: Just your social links, your business name, and your availability. We’ll do the rest.
Still Have Questions?
Didn’t see your question above? Reach out — we respond fast.
Evolve to Pinnacle BI
Everything we do prepares your business for automation. From profile cleanups to content to smart forms, our system is built to grow with you. When you’re ready, we plug in:
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AI content bots
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CRM-lite lead tools
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Smart dashboards and schedulers
→ Ask us about your Pinnacle BI upgrade path.