Privacy Policy

Effective Date: January 1, 2025

Big Brain Way is committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or engage with our services.

By using https://bigbrainway.com, you agree to the terms in this policy.

1. What We Collect

We may collect the following types of personal and business information:

  • Contact details (name, email, phone number)

  • Business name, website, and social handles

  • Service preferences and project notes

  • Payment information (for paid plans, processed via secure third-party gateway)

  • Website behavior (pages visited, time on page, form submissions)

We only collect information you voluntarily provide or that helps us deliver services you request.

2. How We Use Your Information

We use your information to:

  • Provide and improve our marketing, content, and automation services

  • Communicate about your trial, project, or subscription

  • Send updates, reports, or educational content

  • Offer relevant promotions or service upgrades

  • Respond to inquiries or support requests

  • Comply with legal or financial record-keeping obligations

We do not sell your data or share it with outside vendors for advertising purposes.

3. How We Store and Protect Your Data

We store your data in secure, encrypted environments (e.g., Google Workspace, CRM systems, Stripe). Only authorized team members have access to your information.

We implement safeguards to prevent unauthorized access, disclosure, or misuse.

4. Third-Party Services

We may use trusted third-party tools to help run our business, such as:

  • Google Analytics (site usage tracking)

  • Stripe or PayPal (secure payments)

  • Typeform or WPForms (lead capture)

  • Calendly (appointment scheduling)

These providers have their own privacy policies and meet industry standards for data protection.

5. Your Rights

You can request at any time to:

  • Access the data we have about you

  • Correct or update your information

  • Ask us to delete your information (unless required for legal or billing purposes)

  • Unsubscribe from communications

To make a request, visit: https://bigbrainway.com/contact/

6. Cookies and Tracking

Our site uses cookies to improve your browsing experience. Cookies help us understand how visitors use the site, identify trends, and make the experience more relevant.

You can disable cookies in your browser settings, but this may affect how the site functions.

7. Data Retention

We keep your information only as long as necessary to fulfill the purpose for which it was collected, including any legal, accounting, or reporting requirements.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We recommend checking this page periodically if you continue to use our site or services.

9. Contact

If you have questions or concerns about this policy, visit:
https://bigbrainway.com/contact/
We typically respond within 24–48 hours.